Privacy Policy

Charotte Car Chassis ("we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect:

Your name, contact details (email, phone, address)
Vehicle information and service history
Communications sent via forms, phone, or email
Website usage data via cookies and analytics

2. How We Use Your Data

We use your data to:

Provide car chassis services and manage appointments
Send service confirmations, updates, and offers
Analyze usage to improve our site and services

3. Sharing Your Information

We do not sell your information. We may share it only with third-party vendors (e.g., booking tools or IT providers) to support our business operations securely.

4. Data Protection

We implement strong security measures, including encryption and secure servers. Our website is protected with HTTPS and Google reCAPTCHA for safety.

5. Cookies

This website uses cookies to:

Monitor site performance
Personalize user experience
Track aggregate analytics data

You may accept or decline cookies as preferred via your browser settings.

6. Your Rights

You have the right to:

Access or request a copy of your data
Request corrections or deletion where applicable
Opt out of marketing communications at any time

7. Data Retention

We retain customer information only as long as necessary:

Contact and service records: up to 6 years
Marketing preferences: until you opt out
Analytics data: anonymized after 12 months

8. Contact Us

For any privacy-related questions or requests, contact:

Charrlotte Louise Edney
📧 charrlotteedney@charottecarchasis.co.uk
📞 07931 541221
📍 195 Commercial Road, Staines-upon-Thames, TW18 2QT
🌐 www.charottecarchasis.co.uk